We have just published our ‘Putting care unbound into practice’ Annual Report 2016-17 and this year my wish is to celebrate the remarkable things that we are doing both in the delivery of a transformation in the way people experience health care, and in the everyday delivery of excellent clinical services in some of the more unglamorous and unsung areas of the NHS. At the same time, I want to introduce you to our national work though Practice Unbound in improving systems and increasing capacity in primary care practices.
It is also an opportunity to shine a light on challenges; those that we have faced, and those that lie ahead. We strive to do good work for the people that we serve in a world of increasing complexity, volatility, uncertainty and ambiguity.
Health care systems globally continue to pursue a path of increasing specialism with a focus on high tech and high intrusion. This direction of travel runs counter to actual need – better care for people living with multiple long term conditions, harnessing generalist skills, improved self-care, and greater connection to the low tech support that is already present in local communities.
Here’s path is to provide an alternative way of doing and a counterbalance within the prevailing system.
What we do has now grown into our three strategic pillars:
- Delivering on our promises – honouring our commitments for the people we serve; putting our purpose and the purpose of the partnership services such as our Community Eye Service, MSK Central and MSK East, Memory Assessment Service and Wellbeing Service into practice.
- Innovating within the current system – demonstrated in our work in Diabetes Care for You, Extended Hours, CPAMS, Proactive Care, Practice Unbound, High Weald Lewes Havens, and Better Care Pharmacists.
- Designing and delivering a new wellbeing system – our vision for the future, rooted firmly in primary care and the work we’re leading at Benfield Valley Healthcare Hub.
These three areas of focus are what you’ll read more about in our ‘Putting care unbound into practice’ Annual Report 2016-17.
We can achieve progress only through listening to and talking with each other. If what you read now makes you curious to find out more about who we are and what we do, I invite you to make contact with anyone in our team, and to come and join our conversation.
Find out more about how we are putting care unbound into practice by viewing the report and sharing your reflections.
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