We’re really proud of our colleagues and the amazing work they do for our communities and healthcare.  These stories are from the people that work at Here, who work so hard everyday to provide exceptional care, for everyone.

This week we’re spotlighting Enam, our SMSKP Project Coordinator. Enam has been working for Here since March 2022.

Why did you choose to work in MSK?

I was working in the Vax team, and I was approached by a colleague to apply for the role. The role interested me as the work seemed interesting and exciting. Considering the skills I learned from being in the vax team I was intrigued to see if I could rise to the challenge of MSK.

Describe what you do in 100 words.

A project is initially discussed within MSK Leads. Our Manager, Andy Henderson, then meets us to discuss and allocate an agreed project. Projects have the definition of being strategically important to the MSK service such as where we can improve / create a patient service or system and for Here itself such as improving the office space for staff (but these projects are rare).

Once a project is allocated it is up to the project coordinator to drive, implement and deliver the project within its set deadline. We also handle the aftermath of the project, such as reviews and reporting.

What do you enjoy most about your role?

The variety, no two projects are the same. I am a keen learner and always looking to improve my knowledge of MSK and project management. The team around me is great, our project team is actually split on to two with Development and Improvement, working alongside them is great.

Seeing a project completed and being implemented into the service has its sense of pride knowing the team put a lot of effort and time in to it.

What would you say to someone thinking about a career in MSK?

Do not be afraid of not knowing. The organisation is great and provides training and learnings. You can always ask for support. MSK is a huge service. From an admin / operations perspective there are plenty of opportunities to develop.

How would you describe the MSK in one word?

Dynamic

We’re very proud of our colleagues and the work they do for our communities and healthcare.  This is part of an ongoing series of stories from the people that work at Here and all of the different services we deliver.

Today we meet Jamie Tulley who is a Patient Care Advisor (PCA) in the Brighton and Hove Memory Assessment Service. Jamie has been working for Here within MAS just over two years.

Why did you choose to work in the Brighton and Hove Memory Assessment Service (MAS)?

Back in 2014 I worked in a care home looking after residents with Alzheimer’s and dementia, and I wanted to get back into that line of work and for the NHS as well. When this job was advertised I went for it and thankfully got the job.

Tell us more about your role as a Patient Care Advisor (PCA)

We deal with incoming calls, booking in people to arrange of appointments, whether that’s from the start of the service with the first contact call, right through to the assessments and things like that. I do a lot of administration as well, like cross checks, dealing with the day to day organisation as well, making sure it’s running. But I’d say the main thing is being that first port of call in terms of dealing with patients predominantly, and loved ones as well.

What would you say to someone thinking about a career in the Brighton and Hove Memory Assessment Service (MAS)?

I think it’s certainly a great place to work, especially if you’re a kind and compassionate person. I think we give back to our patients and loved ones, especially with it being such a really interesting diagnosis as well compared to others. There’s sort of a taboo around Alzheimer’s and dementia. So I think it’s a very rewarding job and service to work for.

How would you describe MAS in one word?

I think I’ve already said it but I would probably say compassionate. Again, I think it’s not only our patients that we’re caring for, but it’s also for the loved ones as well. So, I think the word compassionate probably stands out more than others.