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Enabling easier person-centred access to hand and wrist physiotherapy in Sussex

Enabling easier person-centred access to hand and wrist physiotherapy in Sussex

Following the latest innovation by the Sussex MSK Partnership – a self-referral option for those with hand and wrist conditions in Sussex – Phoebe Munson, Interim Patient Access Manager, explains what this means for person-centred care and how award-winning partnership working is unlocking wider innovation in MSK services.

  |  by Phoebe Munson

Clinical outcome letters: why does improving the system matter?
Members of Sussex MSK Partnership clinical letters team at work

Clinical outcome letters: why does improving the system matter?

Phoebe Munson, Interim Patient Access Manager in the Sussex MSK Partnership, describes the work to redesign our systems to meet the service commitment of sending clinical outcome letters within seven working days.

  |  by Phoebe Munson

How does mindfulness help us at work?

How does mindfulness help us at work?

Phoebe Munson supports our workplace mindfulness programme: In Balance. She describes what she’s noticed has changed since we began practising mindfulness at Here.

  |  by Phoebe Munson

Decision making and taking advice

Decision making and taking advice

One of the core tools we use at BICS to support self managing teams and people is seeking advice. Phoebe Munson shares her thoughts on using the advice process to make decisions without having to ‘do everything by committee’.

  |  by Phoebe Munson