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An award winning November for Here

An award winning November for Here

Here reflects on what it means to be announced ‘UK Social Enterprise of the Year 2017’ and awarded ‘Employee Owned Innovation of the Year’ all in one exciting month – testament to all who work tirelessly to care for those we serve, at Here and our partner organisations.

  |  by Jenny Catling

Improving quality of life for people with memory problems

Improving quality of life for people with memory problems

What does ‘service redesign’ look like in practice? Tiffeny James, Louisa Marchant and Lesley Reeves – Memory Support Workers in the Brighton and Hove Memory Assessment Service (MAS) – talk about the impact of their work.

  |  by Jason Willcox

Patients and carers as partners for change – What are we doing?

Patients and carers as partners for change – What are we doing?

David Gilbert, Patient Director for the MSK Partnership in Central Sussex, talks about how the service is meaningfully creating a network of citizens, clinicians and other staff who learn and make decisions together.

  |  by David Gilbert

Podcast: self referral to physiotherapy services in Sussex

Podcast: self referral to physiotherapy services in Sussex

Listen to Sally York, physiotherapy lead for Sussex MSK Partnership, describe the roll-out of self referral for physio in central Sussex – and how it’s working for patients and clinicians.

  |  by Sally York

Video: making care person-shaped

Video: making care person-shaped

Jaivir Pall, Analytics and Insights Manager at Here, explains how a mix of intelligent data analysis and asking people to share their human stories is helping us to offer proactive care.

  |  by Jaivir Pall

What storytelling means to me

What storytelling means to me

Jenny Catling is supporting a project to grow Here’s culture of storytelling in order to help us explore better ways of connecting with and serving our community.

  |  by Jenny Catling

Getting help from your GP when you need it

Getting help from your GP when you need it

Peter Devlin, Director of Clinical Leadership, describes the successful efforts to help people have access to more and longer GP appointments at the Benfield Valley surgeries in Portslade.

  |  by Peter Devlin

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