We do Data and Business Intelligence (BI) well. Award winningly well in fact – but we don’t want to keep our knowledge to ourselves!

Over the years we have supported other healthcare providers on their journey, as well as our own services – we now want to expand our impact by partnering with more organisations to improve their Data and BI.

We are looking to talk to healthcare organisations, non-profits and CICs who:

• Are considering or planning their data and BI approach as a business need and have not fully embraced or realised good capability in this area.
• Are looking to mobilise or create a new clinical service enabled by the right data, analytics, and reporting.
• Are looking to improve or transform an existing clinical service or services, enabled by the right data, analytics, and reporting.

This market research will involve a 1-hour interview with our external researchers. Ideally, we would be interested in interviewing those who are responsible for this work, or who oversee the strategy for your digital and data.

As a thank you to those organisations who are happy to participate, the Here Data and BI team would be very happy to offer an advisory hour on your Data and BI approach.

If you’re interested – we would love to hear from you!

Please contact matthew.riley@nhs.net for more in information.

Know someone else who would like to help? Share this blog with anyone you think might be interested.

You can also learn more about how our Data and Analytics helps us to provide exceptional care in our latest Impact Report.

Our Impact Report 2023-2024 is now up on our website, showing the impact we have and showcasing some of the great work we’ve been so proud of this year!

Here’s Impact Report 2023-2024

In our report you’ll find out about how our Health Builders are a vital part of our unique person-centred approach, celebrate 10 incredible years of MSK transformation with us, learn about how our equality dashboards are helping us to find those who are not accessing health services and how we’re using the data they collect to co-create services that are better suited and accessible, for everyone.

We would love you to hear your thoughts and feedback and please feel free to share with anyone else you might think would like to find out more about us. 

If you’re interested in working with us, or finding out more about our projects, partnerships and opportunities, please do get in touch. We love to connect, share best practice and explore collaborations.

here.innovation@nhs.net

We were lucky enough to welcome some of the team from The Chartered Society of Physiotherapy at our most recent Community Appointment Day to experience what this innovative approach is all about!

Sara Hazzard (She/her), Senior Strategic Communications, Campaigns, Policy, Improvement and Marketing Leader at The CSP has shared her thoughts about the day in a fantastic article for the Health Service Journal – ‘How to radically reduce your MSK waiting list in two days’.

You can read it in full here: https://www.hsj.co.uk/comment/how-to-radically-reduce-your-msk-waiting-list-in-two-days/7035793.article

Thank you to Sara, Mindy Dalloway and Clare Aldridge from The CSP for joining us.

To learn more about CADs: Community Appointment Days – An idea that rapidly turned into an innovation

Email: collab@hereweare.org.uk

Earlier this month our Head of People, Una Nicholson spoke as part of the – Those who dare: thinking differently about the health and care workforce conference held by The Kings Fund.

24 speakers contributed to the conference where they showcased projects and case studies aimed at encouraging others to explore innovative and positively disruptive approaches to meeting challenges facing the health and social care workforce. Including discussions about recruitment, retention, wellbeing, and equity, diversity and inclusion.

During Una’s session as part of the ‘workforce health and wellbeing and developing cultures that meet the core needs of staff’ she shared her learning on:

• How we have developed an ‘everyone’ culture – where everyone can belong, thrive and contribute to creating exceptional care.

• How we focus on wellbeing, embedding it into every aspect of working life.

• The impact of this approach and how any health and care organisation can develop positive working environments.

Everyone culture is about bringing our humanity and care to the work we do together, it’s very simple but it’s not easy – but it’s definitely worth it.

It takes courage, support, dedication and a few good tools. 

Belonging – we want everyone to feel safe, to bring their whole selves, to be who they are at work.

We want everyone to be thriving. Meaning we want everybody to be learning, to have a plan, to be able to challenge, to be able to give and receive feedback. To feel they are able to say out loud when something doesn’t feel right. We want everybody to have the opportunity to do work that is really meaningful and purposeful to them.

It sounds simple but it’s challenging, especially whilst operating at this time providing care to people. It takes courage to bring your whole self to work and it takes courage and resilience to learn.

What do we do to support wholeness?

• At the start of each meeting we check in. We bring who we are to the work that we do. People share what’s going on for them – perhaps what’s distracting them. Knowing that we are present for each other means that we can challenge each other better and make more efficient, cleaner decisions.
• Wholeness and wellness work are interlinked. As part of that we have staff led wellness programmes which organises all of our wellness work. For example, we have personal wellness budgets and we provide two lunches a week.

This gives the basis for learning:

• We have learning programmes that are person centred so that everyone has a programme for their own development.
• Our leaders learn in public and they too share their whole selves.

Purpose:

We check in day to day but also throughout the year and ask ourselves really important questions –

One of the ways we do this is by flexible working. As an organisation we place value on what matters to people in the whole of their life – not just whilst they are at work but their lives outside of it as well.

80% work flexible hours in some way
70% work compressed hours
1/2 work part time

And even for those that are full-time there is room for flexibility.

Really putting value in the whole of ourselves and our ability to learn together means we can really serve people with care.

It is challenging – but it is possible.

Too big? Start where you are.
Too difficult? There is no better time to start than now, to be vulnerable and share your feelings. Maybe start with – ‘This feels really hard…’

Approximately 850,000 people are living with dementia in the UK. This represents 1 in every 14 of the population aged 65 years and over. (Alzheimer’s Society, 2019)

But it’s important to remember that behind the statistics are people with unique stories, experiences, and identities.

This World Alzheimer’s Day we are encouraged to raise awareness by challenging the stigma around dementia, to look beyond the diagnosis and to see the whole person.

Earlier this year some of the brilliant team from Brighton and Hove Memory Assessment Service (MAS) showcased a poignant art installation at the Jubilee Library in Brighton.

The display was focussed on challenging peoples perceptions of who dementia affects and encourage people to see beyond the diagnosis.

Prior to the event MAS asked their patients the question:

About the Brighton and Hove Memory Assessment Service (MAS)

Brighton and Hove Memory Assessment Service is more than an assessment service, offering both clinical care and social support to those people who are diagnosed with dementia.

It can be a worrying time when you or someone you love begins to experience memory issues. MAS is here to navigate all the ups and downs of adapting to new circumstances, helping people and their loved ones get the care they need to live their life well.

Learn more here.

Get in contact with your GP for a referral.