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An award winning November for Here

An award winning November for Here

Here reflects on what it means to be announced ‘UK Social Enterprise of the Year 2017’ and awarded ‘Employee Owned Innovation of the Year’ all in one exciting month – testament to all who work tirelessly to care for those we serve, at Here and our partner organisations.

  |  by Jenny Catling

Improving quality of life for people with memory problems

Improving quality of life for people with memory problems

What does ‘service redesign’ look like in practice? Tiffeny James, Louisa Marchant and Lesley Reeves – Memory Support Workers in the Brighton and Hove Memory Assessment Service (MAS) – talk about the impact of their work.

  |  by Jason Willcox

Podcast: self referral to physiotherapy services in Sussex

Podcast: self referral to physiotherapy services in Sussex

Listen to Sally York, physiotherapy lead for Sussex MSK Partnership, describe the roll-out of self referral for physio in central Sussex – and how it’s working for patients and clinicians.

  |  by Sally York

Designing a Memory Assessment Service for the people it serves

Designing a Memory Assessment Service for the people it serves

Jason Willcox, Integrated Care Manager for the Memory Assessment Service in Brighton and Hove, introduces the case studies showing the impact of re-designing a care system to better meet the needs of everyone suffering memory difficulties whether diagnosed with dementia or not.

  |  by Jason Willcox

Video: making care person-shaped

Video: making care person-shaped

Jaivir Pall, Analytics and Insights Manager at Here, explains how a mix of intelligent data analysis and asking people to share their human stories is helping us to offer proactive care.

  |  by Jaivir Pall

Help me, or fix me? The power of generative listening in the GP consultation

Help me, or fix me? The power of generative listening in the GP consultation

Peter Devlin, GP and Director of Clinical Leadership at Here, reflects on the theory of systems thinking and generative listening and the real world experience of doctor / patient consultations.

  |  by Peter Devlin

What are we seeing?

What are we seeing?

As we publish our ‘A year of being Here’, our annual report 2015-2016, Zoe Nicholson, Chief Executive of Here, shares the questions we feel are important to ask ourselves about our health care system.

  |  by Zoe Nicholson

Inspiring new ways of delivering what really matters to people
Zoe Nicholson, Chief Executive

Inspiring new ways of delivering what really matters to people

Zoe Nicholson, Chief Executive of Here, shares her story about re-designing the Memory Assessment Service in order to deliver what’s truly important to people with memory difficulties – marking the beginning of a new approach to helping people across all services.

  |  by Zoe Nicholson

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