Reports and publications
Quality of Care
The Care Quality Commission regulates Here (formerly known as Care Unbound Ltd).
Read the details of our Outstanding CQC report.
Annual impact report
Get to know us through our 2023-24 impact report.
NHS Provider Licence
NHS England regulates health service across England. They are responsible for protecting and promoting the interests of patients by ensuring that the whole sector works for their benefit.
Reports and statements
Safeguarding
Sets out how Here safeguards vulnerable adults, children and young people across our services, and how we ensure our approach aligns with national guidance and best practice.
Infection Prevention and Control
Outlines the measures we have taken over the past year to maintain high standards of safety, cleanliness and infection prevention control (IPC) across all our services.
Modern Slavery Statement 2025
Affirms the progress made to date and demonstrates our ongoing commitment to safeguarding human rights throughout our operations and supply chain.
Gender Pay Gap
Summarises our 2025 gender pay gap data, showing a reduction in the average pay gap and reaffirming our commitment to fairness, inclusion and equality across Here.
Audited accounts and finance reporting
Audited Accounts
Our Annual Report and Financial Statements provide an overview of Here t/a Care Unbound Ltd’s financial performance, governance and activities for the reporting year.
Supplier Payment Report
Outlines Here’s payment practices, policies and performance. It includes information on how promptly we pay suppliers, our payment performance, and our commitment to working with local suppliers and organisations that share our values.
Carbon reduction plan
Carbon Reduction Plan
Outlining Here’s progress towards achieving Net Zero emissions by 2040 for direct emissions and 2045 for indirect emissions, in line with NHS commitments.