13 March 2024

Statement regarding the reported comments made by Frank Hester

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We are appalled by the reported comments made by Frank Hester, CEO of TPP. Like many NHS providers, TPP are a provider of our SystmOne electronic patient record.

Dr Helen Curr our CEO and the Here board said

“The reported comments are unmistakably misogynistic, racist and unacceptable. As a social enterprise these comments are in stark contrast with the values we champion in everything we do. We believe our leaders set the standard for what is acceptable – both in what they say, and what is allowed to pass unchallenged.”

As a result we will be contacting TPP to make a formal complaint, and to request detail of the steps they will take as an organisation to ensure an inclusive, respectful environment within their organisation, and how they will make their action plans publicly available.

We urge all organisations working with TPP to consider taking similar action – to speak out and challenge views that have no place in healthcare, or within our society, and to use this opportunity to take a collective stance on what passes for acceptable in public life.

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