Health service delivery
Additional primary care services in Sussex
Service: Additional Primary Care (APC)
Partners: Delivered in collaboration with Southeast Coast Ambulance Service and University Hospitals Sussex East (UHSxE), and NHS 111
Reach Brighton and Hove – c358k population (also open to non-residents)
Additional Primary Care (APC)
We ensure people seeking care see the right person at the right time, in the right place. Our team of dedicated GPs and Advanced Nurse Practitioners (ANP) provide evening and weekend cover, 365 days a year, 7 days a week, including bank holidays, working hard to relieve the pressure on the urgent and emergency care system, ensuring a positive experience for patients.
APC service impact
Approximately 80%* of our patients are assessed and treated within APC, with no need for emergency care at the hospital or further appointments with their own registered GPs.
7,516
total people seen in 2023
73%*
referred directly by 111 services, avoiding being sent to A&E
85%*
needed no further intervention
*between Sept 2023 – Mar 2024
How we deliver additional primary care services
A flexible and dynamic service, APC supports people of all ages who need urgent care but are more suited to primary care than A&E, including patients who are unregistered or live out of the area.
We do this through a mixture of telephone and face to face appointments based at the Royal Sussex County Hospital in Brighton and focus on the experience of people seeking care to ensure they have a positive journey, as well as providing exceptional individual care.
Honestly, one of the very best experiences I’ve ever had with an appointment. The Advanced Nurse Practitioner was absolutely fantastic, down to earth, knowledgeable, understanding, and so very caring. I don’t think I’ve ever felt so cared for before. Thank you!
Anon, patient feedback
Get in touch
Interested in learning more about our services, programmes and innovations? Fill out the form and we’ll get in touch.
How else we can help
Health services delivery: We design and deliver CQC ‘Outstanding’ services and pathways.
Tools and training for health professionals: We provide award-winning analysis, automation tools, and time-saving training.
Healthcare innovation: We develop bold solutions to transform long-term conditions services and pathways.