Rethinking Our Health
Co-designing better support for people living with long-term conditions

What is Rethinking Our Health?
Rethinking Our Health is an innovative, community-led approach to co-designing support with people who live every day with the reality of long-term conditions.
Created in partnership with The King’s Fund, it brings together communities, local government, health, care and voluntary sector partners- not to tweak what exists, but to radically rethink and redesign what health and care should be.
Why it matters
- The number of people living with multiple long-term conditions is rising, putting growing pressure on individuals, families, communities and the NHS.
- Clinical care matters, but it only accounts for around 20% of health outcomes. The rest is shaped by social, behavioural and environmental factors.
- People living with more than one condition often face a web of barriers: not just symptoms, but housing issues, transport, isolation, work stress and caring responsibilities.
- National strategies call for prevention, personalisation and neighbourhood-based care. Rethinking Our Health puts those ambitions into action
To tackle inequality and rising need, we need to listen differently – and design differently. That’s exactly what Rethinking Our Health sets out to do.
Rethinking Our Health in a nutshell

Insights that shape our approach
We know people face a wide range of barriers to managing their health—from housing and transport to juggling multiple conditions, isolated services, and limited support.
Co-design helps change that. It reveals opportunities to bridge gaps between NHS, local government, the VCSE sector, and communities. When people with lived experience help shape solutions from the start, they’re more relevant, more responsive – and more likely to work.
What makes the Rethinking Our Health approach different?
- Community led: Build from strengths, not just needs.
- Co-delivered, clinically backed: Health professionals and communities working together.
- Personalised care: Support tailored to each person’s life goals, not just their medical condition.
- Social & clinical factors treated equally: Housing, transport, isolation, caring responsibilities considered alongside symptoms.
- Reduce Health Inequality: Actively addressing health inequity – head on.
- Trauma-informed practice: Respecting people’s experiences and avoiding re-traumatising
- Open sharing of what we learn
We’re moving beyond reactive, condition-by-condition care towards whole-person approaches that support self-management, peer networks, prevention, and community-powered change.
Rethinking Our Health is a way to:

- Build on the success of our Community Appointment Day model and apply it to new conditions and communities
- Give equal weight to social needs and clinical care
- Test new ways of working, from workforce models to venues, across multiple long-term conditions
- Develop a community-led, evidence-informed model for long-term condition support
- Show how co-design can improve relevance, uptake and equity
- Strengthen how we address the social determinants of health in primary and community care
- Learn, test and assure quality, before scaling further
Rethinking Our Health programme 2025/26
Together with our partners, we’ll be focusing on two neighbourhood test sites:
- Wick in Littlehampton, supported by the Arun Integrated Community Team (ICT)
- Hangleton & Knoll in Brighton & Hove, supported by the West Brighton & Hove ICT.
We’re working in four key phases:

What we’re aiming to do
Rethinking Our Health is about working with communities to design and test new ways of offering support that will:
- be rooted in the community and built around people’s real lives
- be clinically backed and co-designed with local professionals
- recognise and respond to the social and environmental barriers people face
- help prevent the development of additional conditions
Initially, we will focus on supporting people living with osteoarthritis, diabetes and cardiovascular disease, which are often experienced together. We expect pain and mental health to be important factors in this work, although persistent pain will not be included in the project.
Our principles
- Community led: Build from strengths, not just needs.
- Co-delivered, clinically backed: Health professionals and communities working together.
- Personalised care: Support tailored to each person’s life goals, not just their medical condition.
- Social & clinical factors treated equally: Housing, transport, isolation, caring responsibilities considered alongside symptoms.
- Reduce Health Inequality: Actively addressing health inequity – head on.
- Trauma-informed practice: Respecting people’s experiences and avoiding re-traumatising
- Open sharing of what we learn

Join the journey
We’ll be sharing our learning as we go – publishing regular reflections and learnings on what works (and what doesn’t).
Rethinking Our Health latest updates
Rethinking Our Health: co-designing better support for long-term health conditions in Sussex
Introducing Rethinking Our Health – a new way of working with communities to support people living with long-term conditions.
The Health Builder difference: Redefining patient involvement
At Here, we believe that designing exceptional care means working in true partnership with the people who use our services. In this blog, Health Builder Norman Webster shares how our unique approach puts lived experience at the heart of service design and delivery.
Rethinking Our Health partners
