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We know that rising A&E wait times are reflective of pressures in the overall NHS and social care system. We also know that people come to UTC and A&E who could be better served in other pathways. Working in partnership with University Hospitals Sussex East Emergency Department, and integrated with IC24, we reduce the impact of primary care cases on the emergency department by providing APC clinical capacity at the Brighton UTC.

With the innovation of bringing on Nurse Practitioners (ANPs) alongside our GPs, we take a personalised, trauma informed and proactive approach which ensures that we limit the activity that is redirected back to Practices as well as streaming patients out of the Emergency Department. This is supported by our SystmOne GP Hub Unit which ensures information is connected and onward referrals can be made within APC.

As part of our service, we are developing and supporting a core group of clinicians to work within the UTC, who are excited to put shared decision making and personalised care at the heart of their intervention. This has led to excellent rota fill – improving from 79% in 2022 to 100% rota fill in 2023. These GPs have worked alongside Emergency Department colleagues to support patients to get to the right place. We now know that having a GP as part of decision-making can result in 14% more cases being streamed away from the Emergency Department, getting more appropriate care in the urgent treatment centre, or in primary care. We are excited to see how our work evolves through 2023.

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Jobs in the Additional Primary Care (APC) team

Assistant Service Manager – Additional Primary Care


Calling all aspiring Service Managers who want to make a real difference in how urgent care is delivered in Brighton and Hove!

Additional Primary Care (APC) are looking to recruit an Assistant Service Manager to join their team.

Additional Primary Care service (APC) OVERVIEW

APC provide GPs and ANPs to deliver out of hours primary care as part of the Brighton Urgent Care Pathway. We work closely with the emergency department at the Royal Sussex County hospital, NHS111, and our commissioners, NHS Sussex.

Our service runs from 18:30-21:30 Monday-Friday, and 08:00-20:00 on weekends and Bank Holidays –  as such, we need a committed, collaborative and innovative Assistant Service Manager to join our small, but perfectly formed team.



This is an exciting opportunity for someone to develop their skills and experience in staff management, operational management, and working with external stakeholders as well as supporting the day-to-day running of APC. You will lead APC’s administrative team to deliver seamless service pathways, alongside our Leads, to embed exceptional patient and staff care. Critical to the success of your role is working collaboratively with Urgent Care Pathway stakeholders, including clinicians, colleagues and other providers within the setting.

The working pattern for this role is core business hours, Monday through Friday, with occasional weekend and evening hours required to support our onsite teams.  The role also includes occasional on-call functions, i.e., authorising the closure of our service, being the point of contact for urgent risks and raising immediate concerns with the Integrated Care Board.

Our Offer

  • Band 5 £26,460 – £29,000 per annum pro rota
  • Substantive
  • 37.5 hours
  • NHS Pension available for successful applicants who currently have a live NHS Pension, NEST Pension available to successful applicants if they do not have a live NHS Pension

To find out more information about this role, download the Job Description & Person Specification.

What next 

  • Apply for the role by following this link to NHS Jobs or Charity Job
  • Closing date 08/10/2023
  • Contact for any questions :
  • If you are successfully shortlisted for an interview you will be contacted via email or telephone, so please ensure all details are correct when submitting an application

Here are committed to equality and valuing diversity.

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Get in touch

You can contact us on this email and phone number between 9am and 5pm Monday to Friday with your questions or feedback.

0300 555 0175